Privacy Policy

7y7 Privacy Policy – Your Information Is Completely Safe With Us

7y7 takes the protection of your personal information extremely seriously. This Privacy Policy clearly sets out what data we collect, how it is used, and what rights you have.

Last Updated: January 2026

Summary: 7y7 never sells your data to third parties. Your information is used solely to provide services, ensure security, and meet legal requirements.

1 Introduction

7y7 (referred to herein as "we" or "the platform") is committed to protecting your privacy. This Privacy Policy explains what information 7y7 collects, how that information is used and kept secure, and what rights you have.

By creating an account or using 7y7, you agree to this Privacy Policy. We recommend reading it carefully, as it directly relates to your personal information. If you have any questions, feel free to contact our support team at any time.

This Privacy Policy applies only to 7y7's own platform, website, and applications. Third-party links or services are governed by their own respective privacy policies.

2 What Information We Collect

7y7 collects the following types of information to deliver its services and ensure security. We only collect data that is genuinely necessary to maintain our service standards.

Type of Information Example Reason for Collection
Identity Information Name, date of birth, national ID number KYC Verification & Account Registration
Contact Information Mobile number, email address Account Communications & Security Notifications
Financial Information Mobile Banking/Nagad number, transaction history Deposit & Withdrawal Processing
Device & Browser Information IP address, device model, browser version Fraud Prevention & Protection
Usage Data Game history, login times, betting records Service Improvement & Responsible Gaming
Cookie & Tracking Data Session cookies, preference data User Experience Improvement

3 How Your Information Is Used

7y7 uses your information only for defined purposes. We never process your data unnecessarily, and we do not sell it to third parties under any circumstances.

  • To create and manage your account and correctly identify you.
  • To securely process deposits, withdrawals, and other financial transactions.
  • To manage the KYC verification process and prevent fraud.
  • To send promotions, bonuses, and personalized offers (only with your consent).
  • To promote Responsible Gaming and detect unusual gaming patterns.
  • To troubleshoot technical issues and improve overall service quality.
  • To fulfil legal obligations and meet the requirements of regulatory bodies.
  • To resolve your issues through our support team.

Please Note: 7y7 never sells your personal information to advertising companies. Your data is used exclusively to deliver the platform's services.

4 Who Your Information Is Shared With

7y7 shares your information with third parties only in limited, specific circumstances where it is strictly necessary. Each situation and the reason for sharing is explained below.

  • Payment Processors: The information required to process transactions via Mobile Banking, Nagad, or Rocket is shared with the respective provider.
  • KYC Provider: Your information may be shared with trusted KYC providers for identity verification.
  • Law Enforcement Agencies: Disclosure of information to authorities is mandatory in cases involving legal orders or suspected financial crime.
  • Technology Partners: Hosting and security service providers required for platform operations.
  • Game Provider: When playing certain games, the minimum necessary data may be shared with that game's provider.

Outside of the situations listed above, 7y7 does not share your information for any other reason. All third-party partners are contractually bound to comply with our privacy standards.

5 Cookie Policy

7y7 uses cookies on its website to enhance your browsing experience and ensure the platform functions correctly. Cookies are small data files stored on your device.

  • Essential Cookies: Essential for login sessions and security. These cannot be disabled.
  • Performance Cookies: Used to monitor platform speed and performance.
  • Functionality Cookies: Remembers your language, theme, and other preferences.
  • Analytics Cookies: Helps improve our services by analyzing user behavior.

You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may cause some platform features to not work as expected.

6 Data Security

7y7 uses industry-standard security technology to keep your data safe. Our security infrastructure is regularly audited and updated.

  • 256-bit SSL/TLS encryption is applied to all data in transit.
  • Stored data is protected with industry-standard encryption.
  • Two-factor authentication (2FA) is available for login.
  • Automatic alerts are triggered if suspicious login activity or actions are detected.
  • Our servers undergo regular security testing.
  • Payment information is processed in compliance with PCI-DSS standards.

Your Responsibilities: Keep your password secure and never share it with anyone. If you notice any suspicious activity, notify our support team immediately. 7y7 will never ask for your password or OTP over the phone or via message.

7 Data Retention Period

7y7 retains your information only for as long as necessary. All data is kept while your account is active. After account closure, certain information must be retained for a specified period to meet legal and regulatory obligations.

  • KYC & Identity Information: Minimum 5 years after account closure.
  • Financial Transaction Records: Minimum 7 years after account closure.
  • Communication History: Up to 3 years after the last communication.
  • Cookie Data: At the end of a session or up to a maximum of 12 months.
  • Gaming Logs: For an extended period if there is a possibility of dispute resolution.

8 Your Rights

7y7 respects your rights regarding your personal data. To exercise any of the rights listed below, please contact our support team.

Right to Access Your Data

You may request to know what information we hold about you.

Right to Rectification

You may request correction of any inaccurate or outdated information.

Right to Erasure

Where there is no legal obligation to retain it, you may request that your data be deleted.

Right to Restrict Processing

You may request that the use of your data be restricted to specific purposes.

Right to Data Portability

You may request a copy of your data in a machine-readable format.

Right to Withdraw Consent

Consent given for marketing communications may be withdrawn at any time.

9 Minor Protection

7y7 is strictly for users aged 18 and above. We do not knowingly collect data from minors. Age is verified at registration and confirmed through identity documents during the KYC process.

If a minor has accidentally created an account, their guardian can contact our support team to have the account closed and all associated data removed. We treat child safety as our highest priority.

10 Policy Updates

7y7 may update this Privacy Policy from time to time. For significant changes, you will be notified via your registered email or through a platform notification. Continued use of the platform after any changes constitutes acceptance of the updated policy. The date of the most recent update will always be shown on this page.

If you have any questions or concerns about this Privacy Policy, please contact our support team directly. We aim to respond within 48 hours.

Frequently Asked Questions

Most Frequently Asked Questions About the Privacy Policy

Never. Under no circumstances does 7y7 sell your personal information to third parties. Your data is used solely to provide platform services, ensure security, and meet legal obligations.

Yes. You may contact our support team to request access to the information we hold about you or to correct any inaccuracies. Please note that certain data must be retained for a defined period due to legal and regulatory requirements.

Yes. All payment transactions on 7y7 are protected with 256-bit SSL encryption and processed in compliance with PCI-DSS standards. We never store your full payment card number or password.

The platform cannot function properly without essential cookies, as they are required for login sessions and security. However, disabling performance and analytics cookies will not affect core services, though some features may be limited.

Most data is deleted upon account closure. However, KYC information must be retained for 5 years and financial transaction records for 7 years to meet legal and regulatory requirements. After these periods, all data is permanently deleted.

Yes, but only with your consent. You may opt out of marketing communications at the time of registration or at any point afterward. Certain account-related notifications — such as security alerts and transaction confirmations — may be sent without requiring your consent.

Why Your Data Is Safe With 7y7

The 6 Core Pillars of Our Privacy Protection

End-to-End Encryption

Every transaction and piece of personal data is protected with 256-bit SSL encryption. Data is never transmitted without protection.

Strict KYC Verification

Identity verification at registration ensures that only genuine, adult individuals can open an account.

Your Data Is Never Sold

7y7 does not sell your data to any advertising networks or data brokers. Your data belongs to you.

Two-Factor Security

Enabling 2FA means that even if your password is compromised, no one can access your account. It adds a second layer of protection to keep your account secure.

Specific Data Retention

No data is retained beyond the period necessary. Once the defined retention period expires, data is permanently deleted.

Regular Security Audits

Our systems are regularly reviewed by independent third-party security experts to ensure there are no vulnerabilities.

Your data is secure — get started now

Play with Peace of Mind – Your Privacy Is Our Top Priority at 7y7

Read our Privacy Policy and feel confident? Join now and start your experience on Bangladesh's most secure online gaming platform.

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